Konjo Bet Terms and Conditions – Rules & User Agreement

01 Introduction

Welcome to Konjo Bet. This document sets out the legally binding agreement between you ("the Player", "you", "your") and Konjo Bet ("we", "us", "our", "the Platform") in relation to your use of the website at konjobet.onl and any associated mobile applications or services.

Konjo Bet is an online gaming and sports betting platform designed for players in Pakistan. We offer a range of services including sports betting — with a strong focus on cricket, PSL, and T20 internationals — Live Casino, Slots, Bingo, and various promotional programmes. All services are provided for entertainment purposes and are intended solely for adults.

These terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and Konjo Bet. Where specific promotions have their own terms, those terms supplement — and in cases of conflict, override — the general bonus rules set out here.

02 Eligibility

To open and use a Konjo Bet account, you must meet all of the following requirements at all times:

• You are at least 18 years of age.
• You are using the platform for personal, recreational purposes only.
• You are not acting as an agent, employee, or representative of any third party.
• You have not previously been excluded or banned from Konjo Bet or had an account terminated for breach of these terms.
• You are the sole owner of the payment method(s) used to fund your account.
• You are not registered as a problem gambler with any self-exclusion scheme that would prevent you from using gambling services.

Konjo Bet takes age verification seriously. We reserve the right to request identity documents at any point, including before processing a withdrawal. If you are unable to verify your age and identity when asked, your account may be suspended and any pending withdrawals held until verification is complete.

03 Account Registration

Each player is permitted to hold only one account on Konjo Bet. Creating duplicate accounts — whether under the same name, email address, device, payment method, or household — is a breach of these terms and may result in all associated accounts being permanently closed and any balances forfeited.

When registering, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and any other details requested during the registration process or subsequent verification checks. Providing false information is grounds for immediate account termination.

You are solely responsible for all activity that takes place under your account. You must keep your password and any one-time PINs (OTPs) strictly confidential. Konjo Bet will never contact you to ask for your password or OTP. If you suspect your account has been accessed without your permission, contact our support team immediately.

• Do not share your login credentials with anyone, including family members.
• Log out of your account when using shared or public devices.
• Use a strong, unique password that you do not use on other platforms.
• Notify us immediately if you notice any suspicious transactions or login attempts.

04 Deposits & Payments

Konjo Bet processes all transactions in Pakistani Rupees (PKR). We support a range of convenient local payment methods including JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. You must only use payment methods that are registered in your own name — depositing from accounts belonging to other people is not permitted.

Deposits are typically credited to your Konjo Bet balance instantly or within a few minutes, depending on your chosen payment method and network conditions. If a deposit does not appear in your account within 30 minutes, contact support with your transaction reference number and we will investigate promptly.

• Minimum and maximum deposit limits vary by payment method and are displayed at the time of transaction.
• Konjo Bet does not charge fees on deposits; however, your bank or mobile wallet provider may apply their own charges.
• Deposits made using bonus funds from another platform, or funds derived from fraudulent activity, will be reversed and the account suspended.
• We reserve the right to request source-of-funds documentation for large or unusual deposits.

05 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions below. Withdrawals are processed back to the same payment method used for your most recent deposit, where technically possible.

• You must have completed identity verification before your first withdrawal can be processed.
• Any active wagering requirements attached to a bonus must be met before the bonus-derived funds become withdrawable.
• Withdrawal requests are typically processed within 24–72 hours; actual receipt of funds depends on your bank or mobile wallet provider.
• Konjo Bet reserves the right to carry out additional security checks before processing withdrawals above certain thresholds.
• Withdrawals to third-party accounts or payment methods not linked to your verified identity will not be processed.

If your withdrawal is delayed beyond the stated processing time, please contact support. Do not file a chargeback or dispute with your bank before contacting us first — doing so may result in your account being suspended during the investigation period.

06 Bonuses & Promotions

Konjo Bet offers a variety of bonuses and promotions including welcome offers, reload bonuses, cashback deals, free bets, and match-day specials tied to cricket fixtures like PSL and T20 internationals. All promotional offers are subject to the specific terms attached to each offer, which will be clearly displayed at the time of the promotion.

General bonus rules that apply across all promotions unless stated otherwise:

• Bonuses are available to one account per person, household, device, and IP address.
• Wagering requirements must be completed within the stated time limit or the bonus and any winnings derived from it will be forfeited.
• Minimum odds or game contribution rules apply to wagering — these will be specified in the individual offer terms.
• Bonus funds are separate from real-money funds. Real-money funds are used first unless otherwise specified.
• Konjo Bet reserves the right to withdraw, modify, or cancel any bonus at any time if there is evidence of abuse or if an error occurred in the offer.
• Players who exploit bonuses in a systematic way — including using low-risk betting strategies to meet wagering requirements — may have their bonus voided and their account reviewed.

07 Betting Rules

All bets placed on Konjo Bet are subject to the specific rules of each sport or game. For cricket — including PSL, T20 internationals, bilateral series, and domestic tournaments — match rules, weather interruptions, and official result declarations all govern how bets are settled. In-play bets are accepted at the platform's discretion and may be suspended at any point during a live event.

• Bets are final once confirmed. You cannot cancel or amend a bet after it has been placed and accepted.
• In the event of a technical error that results in an incorrect price being displayed, Konjo Bet reserves the right to void bets placed at that erroneous price.
• Maximum bet limits apply and vary by event, market, and account tier.
• Konjo Bet reserves the right to limit, suspend, or close betting on any market at any time without prior notice.
• Where the official result of a sporting event is disputed or under investigation, settlement of relevant bets may be delayed until the matter is resolved by the relevant governing body.

For casino games — including Live Casino tables such as Baccarat, Roulette, and Blackjack — results are determined by certified Random Number Generator (RNG) software or live dealer mechanics. Game history and transaction records maintained by Konjo Bet are considered the definitive record in any dispute.

08 Prohibited Conduct

The following actions are strictly prohibited and may result in immediate account suspension, permanent closure, and forfeiture of balances:

• Registering more than one account on Konjo Bet.
• Providing false identity or age information during registration or verification.
• Using payment methods that do not belong to you.
• Engaging in match-fixing, insider betting, or any form of sports manipulation.
• Using software, bots, scripts, or any automated tools to place bets or interact with the platform.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Colluding with other players in poker, Live Casino, or any competitive game format.
• Money laundering or using Konjo Bet to process funds derived from illegal activity.
• Harassing, threatening, or abusing support staff or other players.
• Attempting to circumvent self-exclusion or responsible gaming restrictions.

Konjo Bet actively monitors accounts for unusual patterns. Where prohibited conduct is suspected, we may freeze account access while an investigation is carried out. We cooperate fully with relevant authorities where legally required to do so.

09 Responsible Gaming

Konjo Bet is committed to promoting a healthy approach to online gaming. We strongly encourage all players to treat the platform as a form of entertainment, not as a source of income. Before you start any gaming session, set a budget you are comfortable losing and stick to it.

We provide a range of responsible gaming tools that you can activate directly from your account settings:

• Deposit Limits — Set daily, weekly, or monthly caps on how much you can deposit.
• Session Time Reminders — Receive notifications when you have been playing for a set amount of time.
• Cooling-Off Period — Take a short break from the platform without permanently closing your account.
• Self-Exclusion — Request a longer-term or permanent exclusion from Konjo Bet if you feel your gaming is becoming problematic.

If you are concerned about your gaming habits or those of someone you know, visit our dedicated Responsible Gaming page for further guidance. Konjo Bet is strictly for adults aged 18 and above. We do not target under-age individuals in any of our marketing or communications.

10 Privacy & Data

Konjo Bet collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. We use your data to operate your account, process transactions, verify your identity, prevent fraud, and personalise your experience on the platform.

We do not sell your personal data to third parties. We may share information with payment processors, identity verification providers, and fraud prevention services where necessary to operate the platform safely. Full details of how we handle your data are available in our Privacy Policy.

11 Intellectual Property

All content on the Konjo Bet platform — including but not limited to logos, graphics, software, text, game interfaces, and promotional materials — is the property of Konjo Bet or its licensors and is protected by intellectual property law. You may not copy, reproduce, distribute, or create derivative works from any platform content without our express written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. This licence does not permit you to use any Konjo Bet content for commercial purposes, resale, or public display.

12 Limitation of Liability

Konjo Bet provides the platform on an "as is" basis. While we make every effort to ensure continuous, error-free service, we cannot guarantee that the platform will be uninterrupted or free from technical issues at all times. We are not liable for losses arising from platform downtime, delayed bet settlement due to technical faults, or connectivity issues outside our control.

To the fullest extent permitted by applicable law, Konjo Bet's total liability to you for any claim arising out of or related to your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

Nothing in these terms limits liability for fraud, gross negligence, or any matter where limitation of liability is not permitted by law.

13 Changes to These Terms

Konjo Bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we will update the "Last updated" date at the top of this page and, where the changes are material, notify registered players via email or an in-platform notification.

Your continued use of the platform following any update to these terms constitutes your acceptance of the revised terms. If you do not agree with updated terms, you should stop using Konjo Bet and may request account closure by contacting our support team.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, our support team is available 24/7 through live chat on the platform.

You can also reach us by email at [email protected]. Please include your registered username and a clear description of your query so we can assist you as quickly as possible.

For responsible gaming support and self-exclusion requests, visit our dedicated Responsible Gaming page where you will find step-by-step guidance on using our account management tools.